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Please use the form below to submit a Boston CoC Help Desk Request for Clarity Human Services

Boston’s Mayor’s Office Of Housing Help Desk Support is available for participating agencies that use the Boston CoC’s Clarity Human Services. This form should only be used by Agency Managers and Site Managers for requests related to new user requests, user access, duplicate client records, training, and reporting software issues. These requests will be supported by our partners at Bitfocus. If you need support related to CAS, Warehouse, or anything else, please submit your request via this link: Boston Help Desk.

Submit this form to request support with Clarity Human Services.